Return & Refund Policy

Last Updated: July 2026

At iDreams Store, we are committed to delivering genuine books and magazines in excellent condition. Please read our Return & Refund Policy carefully before placing your order.

Returns

We do not accept returns on any books, magazines, newspapers, calendars, or other printed publications once they have been delivered.

Due to the nature of printed products, all sales are considered final.

Refunds for Damaged Items

Refunds are available only if you receive a damaged product.

To request a refund, you must:

• Contact us within 48 hours of receiving your order.
• Provide your Order ID.
• Share clear photographs of:
  • The damaged product
  • The packaging
  • The shipping label (if applicable)

Failure to provide the required information within the specified time may result in the refund request being declined.

Refund Approval

Once we review your request and verify the damage, we will notify you of the approval or rejection of your refund.

If approved, the refund will be processed to your original payment method within 5–7 business days. Processing time may vary depending on your bank or payment provider.

Non-Refundable Situations

Refunds will not be issued for:

• Change of mind
• Ordering the wrong item
• Minor printing variations from the publisher
• Delay caused by courier services
• Incorrect shipping address provided by the customer
• Damage reported after 48 hours of delivery
• Products damaged after delivery due to customer handling

Missing or Lost Packages

If your order is lost in transit, please contact us immediately. We will investigate the shipment with the courier partner and provide an appropriate resolution.